FAQs

Catering

• How can I place an order?

  You can place a catering order by calling our guest service number (844-750-2424) or contact the store directly.

• Can I cancel or modify a catering order after it’s confimed?

  Yes! You can make any modifications up to 24 hours before your pickup time.

• What else is included with a catering order?

  All traditional spreads, BIBIpack and individual bowls will come with serving utensils, napkins and flatware.

   

  All one-gallon drink orders will come with 12 cups.

• How much notice do you need in order to cater an event?

  We politely ask for no less than 24 hours to ensure a successful event.

• Do you offer full-service catering?

  Unfortunately, we do not.

Payment Related

• Does BIBIBOP accept Apple or Google pay?

  Yes. In addition to credit/debit, we do accept Apple and Google pay.

• What is your refund policy?

  If for any reason you are dissatisfied with your order from the Company, please contact us within 48 hours of receipt of your order for assistance at guestservice@BIBIBOP.com.